

You have full control over when your VA is ON or OFF for calls and/or text messages. You can have it handle calls and texts after hours or when you’re busy, and turn it off once you’re ready to start the day.
Yes! You can customize your greeting.
Yes! Set up call forwarding with your phone provider to redirect calls to the VA after hours, or after a set number of rings.
The VA can handle concurrent calls at once. If you have an influx of customer calls, VA will be able to handle them all at the same time.
Right out of the box, it’s already trained on your information from your website. You can then fine-tune VA by giving it additional context about who you are, what you offer, and how you operate so it can answer client questions more accurately.
You can let VA know what keywords to listen for, which will prompt it to send you a text alert, or transfer the call directly to a team member.
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